Human-Centered Design Social Behaviour Change Manager
iDE, Madagascar

iDE is an international NGO with 40 years of experience in designing and delivering market-based solutions to poverty. iDE is headquartered in Denver, Colorado USA and operates in 11 countries around the world.

iDE is seeking applications from qualified candidates for a Human-Centered Design amp; Social Behaviour Change Manager (HCD amp; SBC Manager) for an anticipated four and half year USAID-funded Madagascar Urban Sanitation Activity (MUSA) programme. This project aims to support the Government of Madagascar (GoM) to lead the sector and improve access to and use of sanitation products services in selected urban and peri-urban areas by strengthening the enabling environment for sanitation, improving the supply of and demand for sanitation products and services and improving key behaviours that contribute to the activity objectives. iDE is also pursuing other development project or program opportunities in Madagascar, notably in the WASH and Agriculture sector (Other Projects/Programs).

iDE believes inclusive markets are the most powerful tool for creating prosperity, building resilience, and ultimately ending poverty. By listening to every stakeholderproducers, suppliers, retailers and customerswe can overcome critical bottlenecks and develop lasting solutions. At iDE, we continually challenge assumptions, make effective data- and evidence-driven decisions, and enable agile delivery of strategies and resources toward improved outcomes for our interventions. We also work to transform beliefs and practices that perpetuate inequality and use the knowledge we acquire to design social and behaviour change programming that promotes the creation of resilient market ecosystems, which benefit all people.

This position is based at the iDE office in Madagascar and reports to the Chief of Party (COP) and Deputy Chief of Party (DCOP) of the MUSA Programme. The HCD amp; SBC Manager is a key member of the iDE Madagascar Program team responsible for the Improved WASH Behaviour Component of the MUSA Programme, ensuring that design thinking, human-centered design and social behaviour change strategies are being used at all stages of the project.

We are looking for a HCD designer and SBC strategist, comfortable leading innovation projects, managing client relationships, and, most importantly, bringing innovation methodologies, ideas and ways of working to a broader team, including iDE’s implementation partners for MUSA. The HCD amp; SBC Manager will be supported by iDE’s Global Innovation Lab, which is a global team of 13 specialists, including designers, researchers and changemakers working on a broad range of projects with a social innovation focus in Asia and Africa.

• Engaging with our programme implementation partners, leading and facilitating alignment meetings and strategy workshops
• Co-running fun and engaging co-creation/brainstorming workshops in the field with communities and the office with iDE staff
• Co-creating a project plan and meeting deadlines
• Conducting desk research, expert interviews, designing research plans required to solve the identified design problem(s)e
• Conducting ethnographic research in diverse contexts to come up with insights and strategies to change behaviour of our target audience
• Synthesizing findings and presenting them in digestible and visual ways for the client
• Coming up with strategies and action plans for behaviour change and putting them into operation
• Building and developing prototypes and testing loops that will inform the design of the final solution (strategy, communication campaign, product, digital product, businesses or services) and running tests to validate prototypes in the field
• Making well-reasoned and timely decisions as required to move the project forward

iDE est une ONG internationale avec 40 ans d’expérience dans la conception et l’implémentation de solutions de lutte contre la pauvreté par une approche basée sur le marché. iDE a son siège à Denver, Colorado, États-Unis, et opère dans 11 pays à travers le monde.

iDE recherche des candidats qualifiés pour un poste de responsable du changement de comportement social et de la conception centrée sur l'humain (responsable SBC amp; HCD) d’un programme de quatre ans et demi, financé par USAID, dénommé Madagascar Urban Sanitation Activity (MUSA). Ce projet vise à aider le gouvernement de Madagascar (GoM) à gérer le secteur et à améliorer l'accès et l'utilisation des services et produits d'assainissement dans certaines zones urbaines et périurbaines. Ce programme cherche à développer un environnement propice à l'assainissement, en améliorant l'offre et la demande des produits et services d'assainissement et en influant sur les comportements humains et sociaux liés à l’hygiène.

iDE estime qu’une économie de marché inclusive reste l’outil

Job Rewards and Benefits